This Privacy Policy outlines the policies of Zenvara Group (zenvaragroup.com) regarding the collection, use, and disclosure of your personal information (e.g., IP address, operating system, and browser type) when using our service www.zenvaragroup.com. By accessing or using our service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy and the UAE Personal Data Protection Law. If you do not agree, please refrain from using our service.

Unless restricted by applicable law, you agree that any personal information collected by Zenvara Group may be used and disclosed in compliance with federal laws and regulations, as well as Zenvara Group’s Information Security Policy.

We may update this Privacy Policy at any time without prior notice. Any revisions will be posted on our website, and we encourage you to review this policy periodically.

1. How We Use Your Information

We collect your information for the following purposes:

• Administrative actions

• Site protection

• Marketing and promotions

• Handling inquiries

• Customer service

If we intend to use your information for any other purpose, we will seek your consent beforehand and use your data only for the specific purpose(s) for which consent was granted, unless required otherwise by law.

2. Your Rights

Depending on applicable laws, you may have the right to:

• Access, correct, or delete your personal data

• Obtain a copy of your personal data

• Restrict or object to data processing

• Request the transfer of your personal information to another entity

• Withdraw consent for data processing

• File a complaint with regulatory authorities

If you do not permit the collection or processing of required personal data, or if you withdraw consent, certain services may become unavailable to you. All marketing communications will include an option to withdraw consent for future contact.

To rectify or withdraw your information, or to file a complaint, please contact us at info@zenvaragroup.com.

3. Cookies

We use online tracking technologies, such as cookies, to improve your experience on our website. Cookies are small text files stored on your device that help us:

• Enhance website security

• Provide a better user experience

• Track website performance and analyze areas for improvement

You can configure your browser to disable cookies, though doing so may affect website functionality.

4. Security

We implement reasonable security measures to protect your personal data from loss, misuse, or unauthorized alteration, as per our Information Security Policy. However, despite our efforts, no online transmission is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links & Use of Information

Our service may contain links to third-party websites that are not operated by us. We are not responsible for the privacy policies of external websites and encourage you to review their policies before using their services.

6. Data Retention

We retain collected information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as legally required. Data may be retained in backup copies for business continuity purposes.

To request access or deletion of your data, contact info@zenvaragroup.com.

7. Google Analytics

We use Google Analytics, a web analytics service by Google, to track website usage and generate reports. Google may use collected data for targeted advertising.

8. Data Sharing

We may share aggregated demographic information with partners and advertisers. Personal data may also be shared in the following circumstances:

• Compliance with legal requirements or public authorities

• Establishing, exercising, or defending our legal rights (including fraud prevention)

• Business transfers or negotiations for mergers, acquisitions, or asset sales

• Transfers to successors of our business

By providing your personal data, you acknowledge and consent to such transfer, storage, and use in accordance with this policy.

For any inquiries, please contact info@zenvaragroup.com.